📦 Damaged or Defective Products
If you receive a damaged or defective product, please follow these steps:
Contact us within 48 hours of delivery
Share clear photos of the product and packaging
Include your order number
After verification, we will:
Offer a replacement, or
Provide a refund, if applicable
💳 Refund Processing
Approved refunds will be processed within 5–7 business days to the original payment method used during checkout.
❌ Non-Refundable Cases
Refunds will not be issued if:
The product has been used or opened
Damage is caused due to improper storage or handling
The request is made after 48 hours of delivery