📦 Damaged or Defective Products

If you receive a damaged or defective product, please follow these steps:

  • Contact us within 48 hours of delivery

  • Share clear photos of the product and packaging

  • Include your order number

After verification, we will:

  • Offer a replacement, or

  • Provide a refund, if applicable

💳 Refund Processing

Approved refunds will be processed within 5–7 business days to the original payment method used during checkout.

❌ Non-Refundable Cases

Refunds will not be issued if:

  • The product has been used or opened

  • Damage is caused due to improper storage or handling

  • The request is made after 48 hours of delivery